Privacy Policy

We Are Agent Zero South Africa

Our website: https://agentzero.co.za

What Personal Data We Collect and Why

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string created from your email address (also known as a hash) may be provided to the Gravatar service to check if you are using it. You can find the Gravatar service’s privacy policy here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from images on the site.

Contact Forms

If you contact us via our website's forms, the information provided will be stored for customer service purposes. This data will not be used for marketing purposes unless explicitly stated.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. This is for your convenience, so you do not have to re-enter your details when leaving another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie contains no personal data and simply indicates the post ID of the article you have just edited. It expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor has visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Analytics

We may collect and analyse anonymised data to understand website traffic and improve our services.

Who We Share Your Data With

We do not share your data with third parties except where necessary for spam detection and site security.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve any follow-up comments automatically, instead of holding them in a moderation queue.

For users who register on our website (if applicable), we store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit that information.

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Your Contact Information

If you have any queries or concerns regarding how we handle your data, please contact us at info@agentzero.co.za.

Additional Information

How We Protect Your Data

We implement a variety of security measures to maintain the safety of your personal information.

What Data Breach Procedures We Have in Place

In the event of a data breach, we have procedures to notify users and regulatory authorities as required by law.

What Third Parties We Receive Data From

We do not receive personal data from third parties unless specifically stated.

What Automated Decision Making and/or Profiling We Do with User Data

We do not engage in automated decision-making or profiling of user data.

Industry Regulatory Disclosure Requirements

We adhere to all industry regulatory disclosure requirements applicable to our business.